COVID-19 Safety Protocols and Procedures have been updated.

病人权利和责任法案

  • All patients have the right to choose his/her Primary Care Provider (PCP), or to change his/her Primary Care Provider (PCP) as desired within the 初级医疗之家 (PCMH). ACMS respects the patient’s right to obtain care from another provider, seek a second opinion from another provider or seek specialty care.
  • 所有患者都有权获得, 公正的, 体贴的, and respectful care within the capacity of the facility, 不分种族, color, 信条, 宗教, 性, 性取向, 性别认同, 残疾, 年龄, 国家的起源, 或者付款来源.
  • All patients have the right to receive the necessary information to make decisions regarding care. 信息应包括, 至少, an explanation of specific procedures 或治疗, 它的价值, 还有很大的风险, 以及, alternatives to 治疗 including non-治疗 of the condition.
  • All patients have the right to receive information that is relative to his/her 年龄, 语言, 以及理解能力.
  • All patients have the right to receive interpretive or translation services when necessary.
  • All patients have the right to refuse any procedure 或治疗.
  • All patients have the right to be informed of and to refuse to participate in research.
  • All patients have the right to privacy and confidentiality of all records pertaining to 治疗, except necessary requests for referral of care, 第三方支付合同, 法律另有规定的情形.
  • All patients have the right to be informed of the identity, title, and qualifications of the individuals providing care/service to them.
  • All patients have the right to receive from his/her provider complete and current information concerning 诊断, 治疗, and known prognosis in terms the patient and/or their family/caregiver can understand.
  • All patients have the right to family involvement in their care and decision-making, as desired.
  • All patients have the right to expect a reasonably safe and comfortable environment of care. 我们的设施是无烟的. 这包括防止滥用, 忽视, or exploitation within the organization and the right to report any allegations to man年龄ment for investigation.
  • All patients have the right to examine and receive an explanation of his/her bill regardless of source of payment.
  • All patients have the right to receive prompt and reasonable responses to questions and/or requests for information.
  • All patients have the right to receive appropriate assessment and man年龄ment of pain within the scope of the provider.
  • All patients have the right to be informed of our grievance policy.
  • All patients have the right to be informed of rules and regulations that apply to his/her conduct as a patient.
  • All patients have the right to be informed of and consent to any recording or filming for purposes other than identification, 诊断, 或治疗.

病人的责任

  • All patients are responsible for providing accurate, complete information regarding present complaints, 过去的疾病, 住院治疗, 药物, and other matters relating to his/her health status.
  • All patients are responsible for reporting unexpected changes in his/her condition to the provider.
  • All patients are responsible for requesting additional instructions if he/she is unclear regarding instructions given to them by the provider or nurse.
  • All patients are responsible for following the 治疗 plan agreed upon by the patient and their provider, 以及, instructions given by the provider or the provider’s nurse and any established self-man年龄ment goals. This includes keeping appointments and informing the provider if you are unable to do so.
  • All patients are responsible for his/her actions if they refuse 治疗 or do not follow provider instructions.
  • All patients are responsible for assuring that the financial obligations of his/her health care are fulfilled as promptly as possible.
  • All patients are responsible for being 体贴的 and respectful of the rights of other patients and clinic personnel.
  • All patients are responsible for not bringing weapons within the boundaries of health center properties.
  • All patients are responsible for any personal items brought with them including purses, 药物, 等.
  • All patients are responsible for providing the provider with accurate information regarding pain. 这些信息应包括, 但不限于, 位置, 发病, and duration 以及 current and past pain relief regimens (including those prescribed by other providers).
  • All patients are responsible for adhering to pain relief regimens such as 药物 and exercise or physical therapy as prescribed by the provider to obtain maximum relief.
  • All patients are responsible for complying with the facility’s no smoking policy. ACMS是一个无烟校园.